Terms & conditions

1. General Information
Shop Rendez-Vous (Chamber of Commerce: 75612623) is located at Schipbeekstraat 9, Amsterdam, Netherlands. For any questions or concerns, you can contact us via info@shoprendezvous.nl.

2. Orders & Payments

• All prices include VAT.

• Payments are processed securely via our trusted payment partners.

• Orders are confirmed upon receipt of payment.

3. Shipping

• We currently ship only within the European Union.

• All orders include a Track & Trace code for real-time tracking.

• Delivery times vary by destination; delays are not our responsibility once the package is handed over to the courier.

4. Returns & Refunds

• Returns are accepted within 14 days of receiving your order.

• Items must be unused, undamaged, and in their original packaging.

• Return shipping costs are the responsibility of the customer.

• Refunds will be processed via the original payment method within 5-10 business days after the return is received.

5. Liability

• We are not responsible for damages caused by misuse of our products.

• In case of defective or incorrect items, contact us immediately at info@shoprendezvous.nl for a solution.

6. Privacy Policy
Your personal data is handled according to GDPR regulations. For more details, see our Privacy Policy.

7. Changes to Terms
We reserve the right to update these Terms & Conditions at any time. Changes will be posted on our website.

By placing an order with Shop Rendez-Vous, you agree to these Terms & Conditions.